Shipping policy
Last updated: September 9, 2026
Shipping Destinations
We currently ship to addresses within the contiguous United States only. We do not ship to Alaska, Hawaii, PO boxes, APO/FPO addresses, or US territories at this time.
Shipping Rates
- Free Standard Shipping on orders of $99 or more (after discounts, before taxes).
- Orders under $99 ship for a flat $9.95 Standard Shipping fee.
Processing Time
Orders are processed and dispatched from our US partner warehouse within 2–5 business days of order confirmation. In-stock items typically ship the same or next business day.
Transit Time
Standard delivery takes 5–10 business days once shipped, depending on your location. Large furniture items may travel with freight carriers and can take a few extra days. You will receive a tracking number by email as soon as your order ships.
Damaged or Lost Shipments
Please inspect your delivery upon arrival. If your item arrives damaged, report it within 48 hours of delivery with photos of the item and packaging, and we will arrange a replacement or refund. For lost shipments (no tracking updates for 7+ days), contact us and we will investigate with the carrier.
Incorrect Addresses & Refused Deliveries
Please double-check your shipping address at checkout. If a parcel is returned to us due to an incorrect address provided by the customer or a refused delivery, the customer is responsible for the cost of re-shipping.
Multiple Shipments
Orders containing multiple items may ship separately at no extra cost, as items may be dispatched from different warehouse locations.
Questions about shipping? Email support@mynookline.com.